Irrigation Service Manager

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Overview

The primary role of the Irrigation Service Manager is to oversee all service operations and related duties.

Primary Duties and Responsibilities

  • Oversee the service department and its day-to-day operations. This includes, but is not limited to: assisting in the facilitation and monitoring of service department tasks (e.g. responding to customer calls, preparing service quotations and invoices, scheduling service appointments), handling customer relations/issues and maintaining customer accounts.
  • Oversee the service technicians. This includes, but is not limited to: hiring of technicians, dispatch and efficient routing of technicians, monitoring and distributing inventory to technicians.
  • Other duties as assigned.

Qualifications

  • Five to ten years irrigation industry experience; CLIA/WSIP designations desirable
  • Bachelor’s degree an asset
  • Previous customer service and management experience
  • Strong oral, written, time management and organization skills
  • Proficient computer skills (Microsoft Office); experience with Sage and Salesforce an asset
  • Ability to operate in a fast-paced environment

Compensation

  • Salary is negotiable
  • Benefits package available

Contact

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