Customer Service Representative

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Overview

Reporting to the Irrigation Service Manager, the primary role of the Customer Service Representative is to execute customer service related tasks effectively and efficiently.

Primary Duties and Responsibilities

  • Calling customers/responding to customer calls
  • Scheduling service appointments
  • Dispatching technicians to service appointments
  • Preparing quotations and invoices
  • Following up with customers regarding payment of account
  • Acting as receptionist for the company
  • Other duties as assigned

Qualifications

  • High School diploma
  • Minimum of three years customer service experience
  • Strong oral, written, and organization skills
  • Proficient computer skills (Microsoft Office); experience with Sage and Salesforce an asset
  • Ability to operate in a fast-paced environment
  • Experience in the irrigation industry an asset

Compensation

  • Salary is negotiable
  • Benefits package available

Contact

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